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Ageing and Disability Abuse Helpline1800 628 221Ageing and Disability Abuse Helpline 1800 628 221(Monday – Friday 9-5) (Mon – Fri 9-5)

How can we help

How can we help?

Answer a few simple questions to find relevant information or services to report concerns of abuse, neglect or exploitation of an older person or adult with disability.

I am concerned about:

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I am of Aboriginal or Torres Strait Islander Origin:

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Are they of Aboriginal or Torres Strait Islander origin?

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I am:

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I am:

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About them:

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About them:

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Because of someone I know (a friend, family member, neighbour, community member):

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You have noticed:

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I live:

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Where do they live:

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Is your main concern about the NDIS, My Aged Care or someone who is paid to look after you?

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Is your main concern about the NDIS, My Aged Care or someone who is paid to look after them?

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Please call the Ageing and Disability Abuse Helpline on 1800 628 221 (Monday to Friday, 9AM – 5PM) for information, support or to make a report.

You can be anonymous when you speak with us.

In an emergency call 000
For crisis support contact Lifeline 13 11 14
Translation and Interpreter Services are available on 131 450

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The Ageing and Disability Commission responds to reports about abuse, neglect and exploitation of older people and adults with disability in their family, home and community.

If this is not what you are after, you can find other support service contacts that may better suit your needs here.

If in doubt, please call the Ageing and Disability Abuse Helpline on 1800 628 221 (Monday to Friday, 9AM – 5PM) or email nswadc@adc.nsw.gov.au at any time.

In an emergency call 000
For crisis support contact Lifeline 13 11 14
Translation and Interpreter Services are available on 131 450

Start again

Based on the information you provided, you may need to contact one of the following agencies:

If in doubt, please call the Ageing and Disability Abuse Helpline on 1800 628 221 (Monday to Friday, 9AM – 5PM). You can also submit an online report, or email nswadc@adc.nsw.gov.au at any time.

In an emergency call 000
For crisis support contact Lifeline 13 11 14
Translation and Interpreter Services are available on 131 450

Start again

Call the Ageing and Disability Abuse Helpline for information, support or to make a report on 1800 628 221 (Monday to Friday 9AM-5PM). You can also submit an online report, or email nswadc@adc.nsw.gov.au at any time.

There is no mandatory reporting requirement to the Ageing and Disability Commission.

If you work for a service provider or agency, and are concerned about the welfare of an older person or adult with disability in their family, home or community, check with your agency regarding reporting requirements and duty of care when abuse, neglect and exploitation is suspected or detected. Contact police in an emergency.

For crisis support contact Lifeline 13 11 14
Translation and Interpreter Services are available on 131 450

Start again

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Last updated: 23 Nov 2020