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Helpline (Monday to Friday 9am to 5pm) 1800 628 221Helpline (Monday to Friday 9am to 5pm) 1800 628 221 | Emergency Call 000

Urgent help phone numbers

  • In an emergency call
  • For crisis support
  • National Relay Service
  • Translation and Interpreter Services

Child Protection Helpline

If you think a child or young person is at risk of harm from abuse or neglect, contact the Helpline on 13 21 11 (24/7)

Support Service Contacts

  • Crisis support and mental health services

    For help in times of crisis, urgent accommodation and long term mental health support

  • Domestic, Sexual and Family Violence support

    Available telephone counselling and free legal information for individuals, families, and women in NSW

  • Complaints about aged care or health care neglect

    Services to help you raise complaints about the quality of care in aged care or across the NSW healthcare system.

  • Rights about your finances

    Helpful links about your legal rights, making a Will and Powers of Attorney.

  • Legal Help

    Access to services and free legal information for anyone in NSW.

    Free government services helping people resolve disputes through mediation

  • Carers Support

    Information to help those helping others, because it can be hard to give the best care you can, all the time.

    • Carers NSW
      1800 242 636 (Monday – Friday 9AM – 5PM)
      • Information, support and counselling for carers
    • NSW Health
      • Resources for employees and programs to help colleagues who are also carers
  • National Disability Insurance Scheme

    • NDIS
      1800 035 544 (Monday – Friday 9-5)
      • For complaints about the NDIS or a paid service provider.
    • Disability Advocate
      • To locate a disability advocate in your local area.
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Last updated: 24 Sep 2019
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