Reports about abuse of older people and adults with disability on the rise

26 Oct 2021

New data released today from the Ageing and Disability Commission (ADC) shows a 55.3 per cent increase in reports about older people and adults with disability experiencing abuse, neglect and exploitation in their family, home and community.

Commissioner Robert Fitzgerald said there was also a 25.3 per cent increase in calls to the Ageing and Disability Abuse Helpline.

"We're getting more calls because there's greater awareness about abuse in the community and people know that there is a Helpline that can provide them with information and support, or to make a report.

"We also know that COVID-19 lockdowns have left older people and adults with disability feeling vulnerable and isolated and there has been greater family and carer stress, and because of that we're anticipating more calls and reports to come over the coming months.

"You don't need to be an expert in detecting abuse; you just need to recognise the signs and talk with someone about your concerns, and give the Ageing and Disability Abuse Helpline a call."

Some of the signs of abuse and neglect of older people and adults with disability in their family, home and community include that they are no longer receiving the services they need, are being prevented from contact with family or friends, or cannot access or use their own money.

Anyone can call the Ageing and Disability Abuse Helpline on 1800 628 221 (Monday to Friday, 9am – 5pm) for information, support or to make a report. You can also be anonymous.

More information about how the ADC raises awareness and responds to abuse and neglect is available in their 2020-21 Annual Report. The Commissioner has also tabled the Official Community Visitor 2020-21 Annual Report to NSW Parliament.

ADC annual highlights infographic for 2020-21. For accessibility issues, please contact ADC office.
Last updated:

04 Oct 2022

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We acknowledge Aboriginal people as the First Nations Peoples of NSW and pay our respects to Elders past, present, and future. 

Informed by lessons of the past, the Ageing and Disability Commission is improving how we work with Aboriginal people and communities. We listen and learn from the knowledge, strength and resilience of Stolen Generations Survivors, Aboriginal Elders and Aboriginal communities.

You can access our apology to the Stolen Generations.

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