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The Commissioner’s role

The focus for the Commissioner is to:

  • Provide support to those at need.
  • Raise community awareness to reduce and prevent abuse, neglect and exploitation toward older people and adults with disability.
  • Investigate concerns and allegations of abuse, neglect and exploitation.
  • Report and advise government on related systemic issues.

The Commissioner will step in where no other complaint or investigative body can in NSW, by looking in to and investigating cases of abuse, neglect and exploitation of older people and adults with disability.

The Commissioner’s role does not investigate the conduct of paid service providers for older people or adults with disability. Instead, the focus is on the conduct of the persons family and other informal supports, or members known to them from the community.

The Commissioner’s powers

The Commissioner has the power to request further information from a person or body, or apply for and execute search warrants to collect evidence as part of an investigation. These powers will only be used if absolutely necessary.

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Last updated: 02 Dec 2019